Caregos Couture Jewellery

Postage & Packaging

Postage & Packaging
 
Our standard rates are:
 
£3.95 per item (this includes both the cost of the Recorded Delivery postage and 'Jiffy' bag in which it is sent, and also the luxury black velvet jewellery box (for all rings/necklaces and bracelets purchased) and black velvet pouch (for smaller items such as earrings) in which your jewellery will be delivered.
 
Please be advised that items sent via Recorded Delivery can take up to 7-14 days to be delivered.
 
All of our deliveries will require a signature.
 
All items will be shipped within a maximum 7 days of payment being received/cleared.
 
Any pieces/ collections currently on sale or exhibition at art galleries etc will be clearly stated in the items description and therefore the receipt of your item may be delayed as we will have to collect the relevant item from the exhibition location.
 
We will, however, endeavour to deliver your item to you within 7 days of receipt of payment as with all other items.
 
We offer a refund policy, less postage and packaging charges (with the exception of earrings which are exempt from our refund policy due to Health & Safety reasons) provided the items returned are received in the condition in which they were originally sent.
 
On returning an item, the purchaser must ensure that suitable provisions are made to ensure the safe transit of the items, damage caused by/during transit will be at the customers risk.
 
For high value items we would strongly recommend obtaining insurance when returning items, as loss/damage is at the purchasers risk.

 


Caregos Couture - Handmade In Wales.

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